Privacy & Legal
We want families to know what information Glenmore Gymnastics Club collects, why we use it, and how to reach us with questions. This page keeps the legal and privacy details in plain language while preserving the important points from our previous policy.
Last reviewed: April 28, 2026
At a glance
- We collect the information families choose to share with us, such as names, contact details, registration questions, program preferences, and messages sent through forms or email.
- We use that information to answer questions, provide requested services, manage programs, keep records accurate, and improve what we offer.
- We share personal information only with people or service providers who need it to support those purposes, or when the law requires it.
- You can ask to review or correct your personal information, or tell us if you prefer not to receive non-essential service updates.
What personal information means
Personal information is information about an identifiable person. This can include a name, email address, phone number, mailing address, participant details, program choices, preferences shared with us, or other information you provide when you contact or register with Glenmore Gymnastics Club.
We generally do not treat business contact details as personal information when people use them only for business communications. These details can include a business title, address, phone number, or email address.
How we use information
- Respond to questions, requests, registrations, and other messages.
- Provide programs, services, parent communications, and administrative support.
- Maintain our relationship with families, athletes, staff, volunteers, and community partners.
- Help keep program information, customer records, and service details accurate and up to date.
- Understand needs and preferences so we can improve or customize programs and services.
- Meet safety, operational, legal, accounting, or reporting requirements.
Consent and communication choices
When you ask us for information, register for a program, or otherwise work with us, we use your information in ways that are reasonable for that relationship. We need some messages to provide services. Examples include registration, schedule, account, safety, and facility updates.
If you prefer not to receive non-essential communications, please let us know. We will respect that choice where we can. However, we will still send information that helps us deliver a requested service or meet a legal requirement.
When we share information
We disclose personal information only to employees, volunteers, contractors, service providers, or other parties who need it to help us establish, maintain, or manage our relationship with you, provide requested services, support our systems, or comply with the law.
Some services, such as registration platforms, payment systems, email tools, website hosting, maps, forms, or analytics, may be provided by third parties. Those providers may process information for the limited purpose of supporting the service they provide to us or to you.
Accuracy, access, and corrections
We work to keep customer and program information accurate, complete, and current. You may ask to review information we hold about you, challenge its accuracy or completeness, and request a correction where appropriate.
For privacy, we may need to confirm your identity before sharing or changing information.
Security and online communication
We use reasonable administrative, technical, and organizational safeguards for the personal information we manage. No website, email, or internet transmission is completely secure, so please avoid sending sensitive or confidential information through unprotected email or web forms.
Other people may intercept, delay, lose, or change unprotected email and similar communications. You accept the transmission risk when you send information to us electronically.
Cookies, analytics, and external services
Our website and connected services may use cookies, analytics, embedded content, maps, forms, or registration tools to keep the site working, understand use, and connect families with programs. Third-party services may have their own privacy practices.
When you leave our website for services such as the Parent Portal or another linked site, that service is responsible for its own content, security, and privacy practices.
Website information and legal terms
The information on this website is provided for general information. We make reasonable efforts to keep it useful and accurate, but program details, schedules, fees, availability, and other information can change. Please contact us to confirm any detail that is important to you.
You may copy website content only for personal use. You must obtain permission before you republish, reproduce, or reuse it for another purpose. Applicable copyright laws protect the content on this website.
Names, words, titles, logos, icons, graphics, and designs shown on this website may be trademarks or service marks of Glenmore Gymnastics Club or third parties. Displaying them does not grant a licence to use them.
Links to other websites
Some pages link to websites that Glenmore Gymnastics Club does not control. Those links are provided for convenience. We do not control or guarantee the content, accuracy, security, usefulness, or results of linked sites, and you access them at your own discretion.
Children and program participants
Many of our services involve children and youth. A parent or guardian may provide participant information so we can support registration, program delivery, communication, safety, and administration. We use that information only for appropriate club purposes.
Children's privacy, photography, and video
We take extra care with information, photos, video, and audio involving children and youth. We may use parent or guardian information to support registration, program delivery, communication, safety, and club administration.
- We use identifiable photos, video, or audio of a child only with appropriate consent or clear notice. Club communications, websites, social media, printed materials, displays, or promotion may use that media.
- Families can tell us if they do not want a child photographed or recorded for promotional purposes, and we will make reasonable efforts to honour that choice.
- We avoid publishing unnecessary identifying details with images. These details include full names, contact information, or schedules tied to a child. We make an exception when a family gives consent or the context reasonably requires it.
- We may still use photography or video for coaching, safety, program administration, competitions, public events, or other legitimate club purposes.
- We cannot control photos or videos taken by other families, spectators, media, or third-party event organizers, but we ask everyone to respect children's privacy and the wishes of families.
- You may contact us to update media preferences or request that we remove a club-published image or video where reasonably possible.
Questions or requests
If you have a privacy question, want to update communication preferences, or need to request access to or correction of personal information, please contact Glenmore Gymnastics Club.